Skills Tests - Software
Salesforce test
This test evaluates a candidate's proficiency with Salesforce, measuring their ability to use the platform for customer relationship management, sales automation, and analytics.
Type: Software
Difficulty: Standard
Duration: 10 mins
Language: English
About the Salesforce test
The Salesforce test is designed to assess a candidate’s proficiency in using the Salesforce platform, focusing on key areas such as customer relationship management (CRM), sales automation, and reporting capabilities. The test evaluates the candidate’s knowledge of Salesforce tools, including Sales Cloud, Service Cloud, Marketing Cloud, and reporting features. Candidates will be tested on their ability to create and manage records, leads, and opportunities, as well as customizing Salesforce to meet different business requirements.
A critical aspect of the test is understanding how to leverage automation tools within Salesforce, such as Process Builder, workflow rules, and approval processes, to improve efficiency and streamline business operations. Candidates must demonstrate the ability to configure dashboards and generate reports that provide valuable insights for strategic decision-making.
The test also covers the integration of third-party apps with Salesforce, ensuring candidates are equipped to connect the platform with external tools to enhance functionality. Additionally, candidates will be assessed on their understanding of Salesforce’s security model, including user access, permissions, and managing user profiles. Finally, candidates will be tested on their knowledge of Salesforce’s mobile functionality, including how to access data and update records while on the go.
Multiple-choice test
Key skills measured
Customer relationship management (CRM)
Sales automation using Salesforce tools
Managing records, leads, and opportunities
Salesforce automation features (Process Builder, Workflow Rules, Approval Processes)
Reporting and dashboard creation
Integration of third-party apps with Salesforce
Understanding Salesforce security models and user permissions
Salesforce mobile functionality and data accessibility
See Happlicant's software in action
Jump on a quick demo call to see how Happlicant's ATS/CRM can save you time and help you grow your agency.
-Quality Assurance
Every test at Happlicant is crafted by experienced subject-matter experts with hands-on knowledge in their fields.
Subject-matter experts
Peer-review process
High quality assessments